Terms & Conditions

Effective Date: 10.04.2025
Brand Name: Asian Chef

1. Introduction

Welcome to Asian Chef
These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, kindly do not use our services.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into a binding contract.

3. Product Information & Pricing

We strive to provide accurate product details including descriptions, images, and pricing.

However:

  • All prices are subject to change without prior notice.
  • Product availability is not guaranteed and may vary.
  • Colors, textures, and grains of wooden cutting pads may slightly vary due to the nature of the material.

4. Order Process

a) Order Acceptance

An order placed by you constitutes an offer to purchase. We reserve the right to:

  • Accept or reject your order.
  • Cancel or modify your order due to stock unavailability or unforeseen circumstances.

b) Payment

We accept secure online payments through trusted payment gateways. By placing an order, you confirm that:

  • Payment details provided are valid and accurate.
  • You authorize us to process payment for your order.

5. Shipping & Delivery

Please refer to our detailed Shipping Policy.

Key Points:

  • We deliver across India.
  • Orders are processed within 24 hours (except weekends and holidays).
  • Tracking details will be shared via Email/WhatsApp.
  • Delivery timelines vary based on location (generally 2-7 business days).

6. Cancellation Policy

  • Orders can be canceled before shipping by contacting our support team.
  • Once shipped, cancellation may not be possible without applicable charges.

Email: asianchefjs@gmail.com
Phone: +91 96050 46659

7. Return & Refund Policy

Please refer to our detailed Return & Refund Policy.

Key Terms:

  • Return requests must be raised within 5 working days post-delivery.
  • Products must be unused and in original condition.
  • Refunds will be processed within 7 working days after product inspection.
  • Refunds can be credited back to the source payment method or provided as a discount code for future purchases.

8. User Responsibilities

By using our website, you agree:

  • Not to use the website for any unlawful activity.
  • To provide accurate personal details during order placement.
  • Not to attempt any fraudulent transactions or misuse of services.

9. Intellectual Property

All content on this website, including but not limited to product images, logos, graphics, and text, is the property of [Your Brand Name].

Unauthorized use, reproduction, or distribution of our content is prohibited.

10. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Delays or failures in performance resulting from events beyond our control.

11. Indemnification

You agree to indemnify and hold harmless [Your Brand Name], its employees, and affiliates from any claims, damages, or losses arising from your use of our website or breach of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].

13. Changes to Terms & Conditions

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated "Effective Date."

Continued use of our services after changes implies acceptance of the revised Terms.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: asianchefjs@gmail.com
Phone: +91 96050 46659